Development of the Cloud Service Modification Method for Integration with Enterprise Information Systems

DOI : http://dx.doi.org/10.13005/bbra/2189

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The article reviewed the main types ofenterprise information systems, which integration can be performed with. It also has been concluded that the type of system does notplay a significant role inintegration, but what is more important is the ability to work with the system through a web browser, or a built-in web browser, which will allow the embedding of a user’s perception of an Internet communication cloud service. Following this, there is an aggregation of the experience of the integration ofserviceSkorozvon and information system, Zendesk, in terms of the functional integration and the data integration, whereby the method for modification of the Internet communication cloud service is determining for its further ability to integrate with enterprise information systems.

Cloud communications; enterprise information systems; information system integration