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<records>

  <record>
    <language>eng</language>
          <publisher>Oriental Scientific Publishing Company</publisher>
        <journalTitle>Biosciences Biotechnology Research Asia</journalTitle>
          <issn>0973-1245</issn>
            <publicationDate>2016-06-16</publicationDate>
    
        <volume>12</volume>
        <issue>Spl.Edn.1</issue>

 
    <startPage>85</startPage>
    <endPage>93</endPage>

	 
      <doi>10.13005/bbra/1609</doi>
        <publisherRecordId>12636</publisherRecordId>
    <documentType>article</documentType>
    <title language="eng">The Challenges of Implementing Business Process Reengineering in Social Security Organization: The Impact of Structural Features and Human Resource Management</title>

    <authors>
	 


      <author>
       <name>Rajab-Beigi Mojtaba</name>

 
		
	<affiliationId>1</affiliationId>
      </author>
    

	 


      <author>
       <name>Shirvani Hamidreza</name>


		
	<affiliationId>2</affiliationId>

      </author>
    

	 


      <author>
       <name>Zareinezhad Rohollah</name>

		
	<affiliationId>3</affiliationId>
      </author>
    

	


	


	
    </authors>
    
	    <affiliationsList>
	    
		
		<affiliationName affiliationId="1">Institute of Applied-Scientific Education of Jahad-e Agriculture, Iran.</affiliationName>
    

		
		<affiliationName affiliationId="2">Iranian Social Security Organization, SSO Headquarter, Tehran, Iran</affiliationName>
    
		
		<affiliationName affiliationId="3">Iranian Social Security Organization ,Alborz Province General Office, Iran.</affiliationName>
    
		
		
		
	  </affiliationsList>






    <abstract language="eng">Business Process Reengineering (BPR) in the management literature is defined
as a fundamental rethinking and a radical and new design of process to achieve significant
improvements in the benchmark measures such as price, quality, service and speed. This
study examines the relationships between structural characteristics (complexity,
formalization and centralization), and human resources management (recruitment,
maintenance and improvement) on the BPR implementation in the Social Security
Organization (SSO) to check the possible impacts of the special features of SSO and
cultural challenges of the organization on the BPR process. This was a descriptivesurvey
study conducted on the managers and supervisors of 16 headquarters and health
and insurance units of the SSO, selected using Morgan Table and relative
stratified random sampling methods. Standardized questionnaires were distributed
among 210 members and 132 were collected. The descriptive analyses of the variables and
the relationship between the variables and the BPR implementation were assessed. The
data analyses using structural equation modeling showed a significant relationship
between the structural features of SSO, human resources management and implementation
of the BPR. Additionally, there was a significant relationship among the
complexity variables, formalization, centralization (elements of organizational structure),
recruitment, keeping and development of human resources (human resource management
elements) and BPR implementation of SSO. It is recommended to study the effects of the
governmental organizations on the BPR implementation to determine the priorities. In
addition, further studies to evaluate the impacts of the occupational levels of managers
and supervisors involving in the BPR implementation are recommended.</abstract>

    <fullTextUrl format="html">https://www.biotech-asia.org/vol12_nospl_edn1/the-challenges-of-implementing-business-process-reengineering-in-social-security-organization-the-impact-of-structural-features-and-human-resource-management/</fullTextUrl>



      <keywords language="eng">
        <keyword>Business Process Reengineering; Organizational Structure; Complexity; Human Resource Management</keyword>
      </keywords>

  </record>
</records>